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PRIVACY AT FENIXIN

Understanding Privacy Policies can improve your online safety and protect your personal information

Last updated: 30 June 2023

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INTRODUCTION

It means so much to us that you trust us with protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you access our website and services (collectively, the "Services").

By continuing to using our Services, you agree to the collection and use of information in accordance with this terms, please do not use our Services.

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INFORMATION WE COLLECT

We may collect and process the following types of information:

a. Personal Information: Identification Information: Name, date of birth, social security number, driver’s license, passport number. Contact Information: Email address, phone number, home address. Financial Information: Bank account details, credit card numbers, transaction history.

b. Usage Information: Technical Information: Browser type, operating system, device information. Usage Data: Pages visited, time spent on pages, clicks, and other actions taken on our Services.

c. Other Information: Location Data: Geographical location data when you use our mobile application. Communications: Records of any correspondence or communication with us.

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HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services
  • Process transactions and send related information
  • Improve and personalise your experience on our Services.
  • Develop new products, services, features, and functionality
  • Communicate with you, including sending updates, notifications, and support messages.
  • Monitor and analyse usage and trends to improve our Services.
  • Prevent fraudulent transactions, unauthorised access, and other illegal activities.
  • Comply with legal obligations and resolve disputes

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

DATA SECURITY

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

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YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal information

Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Erasure: The right to request that we erase your personal information, under certain conditions.

Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions

Object to Processing: The right to object to our processing of your personal information, under certain conditions.

Data Portability: The right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise these rights, please contact us at help@fenixin.com

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INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

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